TEA-RRIFIC! ICE CREAM, LLC PRIVACY AND SECURITY POLICY

This policy was last updated on March 6, 2015.

 

PRIVACY AND SECURITY POLICY

Welcome to the website (“Site”) of TEA-RRIFIC! ICE CREAM, LLC (“TEA-RRIFIC!” or “We”). This policy describes the way we collect, store, use, and protect information collected on or submitted to the Site. This Privacy and Security Policy applies to and is part of the Site, which is also governed by the Site’s Terms of Use. By using the Site, you signify your assent to the conditions stated in the Privacy and Security Policy and the Terms of Use. If you do not agree with this Privacy and Security Policy or our Terms of Use, you may not use our Site. Our postal address is: 480 Barnum Avenue, 3rd Floor, Bridgeport, CT 06608 – ATTN: Customer Service – Privacy and Security Policy. If you have additional questions or would like further information on this topic, please feel free to write to us or email us at info@tearrificicecream.com. We may update this Privacy and Security Policy and our Terms of Use from time to time by posting a revised version on our Site. The revised version will be effective at the time we post it, so please check our Privacy and Security Policy and our Terms of Use periodically for changes.

Personal information is information capable of being associated with a particular person through one or more identifiers, as more particularly described under applicable privacy legislation, including, but not limited to, a Social Security Number, a driver’s license number, a state identification card number, an account number, a credit or debit card number, a passport number, an alien registration number or a health insurance identification number, and does not include publicly available information that is lawfully made available to the general public from federal, state or local government records or widely distributed media.

 

How we collect information about you and how we use it

Non-personal information. We collect various types of non-personal information depending on how you use the Site. When you visit the Site, our servers, some of which may be hosted by third parties, collect your IP address and standard web log information, such as your browser type, the web page from which you entered the Site, the length of time of each visit and the pages you accessed on the Site. We also collect non-personal information from you by means of Cookies (See below for a discussion of Cookies). This automatically collected information provides us with data regarding the use of the Site, and we use this information to monitor and improve our Site. In particular, we use IP addresses to analyze trends, administer the Site, track users’ movements, and gather information for aggregate use. IP addresses are not linked to personal information.

Personal information that you choose to submit. As a visitor to our Site, you may choose to use the Site to send us personal information (for example, your name, mailing address, telephone number, email address). You might do that by sending a question via the Site, register for email news or updates about TEA-RRIFIC!, or submit a resume. We might also use the site to collect demographic information such as your ZIP code, age, gender, preferences, interests, and favorites. . In addition, before using certain parts of the Site or ordering products, you will be required to provide us with certain Personal Information. In addition, you may create an account by registering with us and providing certain personal information including your name, phone number, address, email address, and links to your social media accounts. We may also ask for your country of residence and/or your organization’s country of operations, as our products will be delivered only within the United States. This kind of Personal Information is used for fulfilling orders, communicating with you about orders, and for internal marketing purposes. If we encounter a problem when processing your order, your Personal Information may be used to contact you. You may correct, amend or update your personal information and change other privacy preferences at any time by signing into your account.

TEA-RRIFIC! Does not currently process billing transactions or collect any billing information. Rather, all payments are handled by PayPal. TEA-RRIFIC! reserves the right to no longer use PayPal exclusively for payment processing transactions. In such event, in completing transactions for products and services with us, we will collect billing information from you, such as the number, expiration date, card type and billing address of your credit or debit card. Although we may collect billing information from you in processing your orders for products and services, such information will be collected by way of encrypted secure socket layer (SSL) pass-through. TEA­RRIFIC! will not store any credit card information on its systems or servers.

Anytime you submit personal information for a specific purpose using the Site, except as provided herein, your information is used only for that purpose, unless you consent otherwise or as required by law.

We may use your personal information to operate and improve the Site and our services. These uses may include providing you with more effective customer service, or performing research or market analysis aimed at improving our messaging and products. We may also use your personal information to communicate with you about the Site, our products and services, and may send a confirmation email when you register with us; provided that if we do that you will be able to opt-out from receiving newsletters or promotional email by following the specific instructions in any email you receive from us.

In many cases, you choose the amount of information you supply. There may be instances where in order to fulfill your request we require certain information that may be personal information. In such cases, if you do not provide the necessary personal information with respect to a particular activity, you will not be able to engage in that activity.

 

What are Cookies and Do We Use Them?

A cookie is a small piece of information that our Site places on your computer. The cookie is saved on the hard drive by your computer’s browser. It holds information our Site may need to interact with you and personalize your experience, and helps the Site recognize you. When you return to the Site, your browser gives data back to our server. Contrary to reports about cookies and online privacy, cookies do not contain viruses and most cannot reveal any personal information about you unless you willingly provide it as a use of the Site and our Services.

As a matter of security, we do not imbed personal information in our cookies. Any personal information you provide to us in utilizing the Site is stored safely and separately on our secured servers, and a password is required to access it.

Most web browsers allow you to exercise control over cookie files on your computer by erasing them, blocking them, or notifying you when such a file is stored. Please take a look at your particular browser for instructions on this function. If you do elect to disable our cookies, please note that you may not be able to take full advantage of a personalized experience on the Site.

How We Share Personal Information

We do not share or disclose your personal information for marketing purposes to unrelated third parties. We will not sell or rent your personal information to third parties, except as disclosed in this Privacy and Security Policy. We may share your personal information:

  • With various departments of our company responsible for different aspects of our business;
  • With one or more outside credit card processing companies and other service providers under contract who help with parts of our business operations (examples include fraud prevention, technology, contract manufacturers, and security). Our service providers, by contract, only use personal information in connection with the services they perform for us and not for their own benefit.
  • With companies that we would consider merging with, or being acquired by, or as part of a corporate reorganization, stock sale or other change in control.
  • When we believe, in good faith, that disclosure is appropriate to comply with the law or a regulatory requirement or to comply with a subpoena or court order; to prevent or investigate a possible crime, such as fraud or identity theft; to protect the rights, property or safety of TEA-RRIFIC!, its employees, customers and visitors to the Site.

 

How Do We Protect and Store Personal Information

Passwords. If you create an account, that account will be protected by a password for your privacy and security. You should protect against unauthorized access to your password and to your computer by using a strong alpha-numeric password and by logging off once you have finished using a shared computer.

Access. Employees of TEA-RRIFIC! who need personal information to perform a specific job function (for example, a customer service representative) are granted access to your account information. All of our employees will be kept up to date on our privacy and security practices.

Encryption of Personal information. When you enter sensitive information (such as a credit card number) through our Site, we encrypt that information using secure socklet layer technology (SSL). As noted above, we will not store any credit card information on our systems or servers.

Disposal of Personal Information. Documents containing Personal Information are retained in accordance with requirements of the federal and state law. At such time as documents containing Personal Information may be disposed of, we dispose of physical documents and electronic media containing personal information in such a manner that destroys, erases, or makes unreadable the data, computer files and documents containing Personal Information through the use of disposal methods such as shredding and the use of electronic “scrubbing” programs that permanently erase all data stored on electronic media

Disclaimer: We employ various security measures designed to help protect the personal information that we collect about you. We maintain physical, electronic and managerial procedures to safeguard and secure the information we collect through the Site. Unfortunately, however, no data transmission over the internet can be guaranteed to be 100% secure. Any transmission of Personal Information is at your own risk. Further, be advised that we have no control over the public or third party network through which you send your personal information to the Site.

Policies for Children

Protecting the privacy of children is important. From our Site, we do not knowingly or intentionally collect or use information from children under the age of 13. Elsewhere on the Site, you will need to represent that you are 18 years of age. If you are under the age of 18, please do not submit any Personal Information to us.

 

Links to and from Other Websites

We are not responsible for the privacy practices and policies of non-TEA-RRIFIC! websites, including PayPal, and have no knowledge of how any third party uses cookies, or how they collect, use, store, and protect your personal information. You should read the legal, privacy and security information contained in each and every website you visit.

 

Notice to California Residents

Under California Civil Code Section 1789.3, California residents are entitled to the following specific consumer rights information: The provider of the Site is TEA-RRIC! ICE CREAM, LLC, 480 Barnum Avenue, 3rd Floor, Bridgeport, CT 06608. To file a complaint regarding the Site or to receive further information regarding use of the Site, send a letter to the above address or contact TEA-RRIFIC! via e-mail (with “California Resident Request” as the Subject Line). You may also contact the Complaint Assistance Unit of the Division of Consumer Services of the Department of Consumer Affairs in writing at 400 R Street, Suite 1080, Sacramento, California 95814, or by telephone at 916.445.1254 or 800.952.5210.

 

Acceptance of Privacy and Security Policy and Terms of Use

By viewing, accessing, or using this Site; you accept and agree to all the terms, conditions and notices contained in or referenced on this Site, including this Privacy and Security Policy and our Terms of Use, including among other terms, limitations on damages, and application of Connecticut law. If you do not agree with all of the terms, conditions and notices in this Site or the Terms of Use, you may not use this Site.

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